Merchant Consultant - South Orange County Market
Company: Disability Solutions
Location: Santa Ana
Posted on: October 23, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
providing payment processing solutions to small business clients
primarily through 1:1 partnerships with assigned group of small
business specialists, financial centers, and other internal
partners. Key responsibilities include consulting with small
business clients to understand their priorities and provide
solutions that meet their business needs with a focus on more
complex opportunities and solutions. Job expectations include
having an awareness of merchant payment processing solutions,
pricing, software, gateways, and security.Responsibilities:
- Leverages consultative sales process and knowledge of
healthcare, retail, restaurant, and business to business industries
to identify clients' business needs
- Recommends solutions that meet clients' needs with a focus on
more complex opportunities and solutions
- Drives toward sales and revenue goals while balancing
operational excellence, risk management, and client experience
expectations, maintaining accurate records and adhering to Service
Level Agreements
- Builds meaningful relationships and collaborates with internal
partners to provide subject matter expertise on merchant payment
processing pricing, software, gateways, and security
- Identifies opportunities proactively and develops a pipeline
for sales opportunities with internal partners and clients
- Acts as a champion for clients by connecting expertise across
the company to help them achieve their goals
- Establishes relationships with associations, centers of
influence, and vendor partners and adapts to an ever changing
payment processing environmentSkills:
- Client Experience Branding
- Client Solutions Advisory
- Customer and Client Focus
- Payment Processing
- Pipeline Management
- Consulting
- Credit Documentation Requirements
- Oral Communications
- Referral Management
- Written Communications
- Financial Analysis
- Interpret Relevant Laws, Rules, and Regulations
- Issue Management
- ProspectingRequired Qualifications:
- Customer focus
- Relationship building
- Oral & Written communication
- Consultative sales
- Pipeline management
- Problem solving
- Teamwork
- Time management
- Presentation skills
- Outside sales and referral sales
- Technical expertise
- 2+ years of sales experienceDesired Qualifications:
- Merchant products and solutions
- Multi-lingual ability is a plus
- High school diploma
- CRM (Client Relationship Management System)
- Industry business acumenShift:1st shift (United States of
America)Hours Per Week: 40Pay Transparency detailsUS - CA - Irvine
- 3881 Alton PKWY (CA7226), US - CA - Santa Ana - 3730 S Bristol St
- South Coast Center (CA6204)Pay and benefits informationPay
range$69,500.00 - $94,000.00 annualized salary, offers to be
determined based on experience, education and skill
set.Discretionary incentive eligibleThis role is eligible to
participate in the annual discretionary plan. Employees are
eligible for an annual discretionary award based on their overall
individual performance results and behaviors, the performance and
contributions of their line of business and/or group; and the
overall success of the Company.BenefitsThis role is currently
benefits eligible. We provide industry-leading benefits, access to
paid time off, resources and support to our employees so they can
make a genuine impact and contribute to the sustainable growth of
our business and the communities we serve.
Keywords: Disability Solutions, Azusa , Merchant Consultant - South Orange County Market, Professions , Santa Ana, California
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